Anyone else getting denied refunds? I did not lock in and never got the frames or whatever. Even if I had locked in, I guess no feedback for 1 year since that email was sent out should put refund back on the table xD If not the lock-in is simply a way of screwing people out of their refund when nothing happens.
Anyway, I have no lock-in and still get denied refund. And then no response. Hopefully going on social media and forums can help, but I have my doubts. Everything from this company has been really subpar. Edit: Issue has been resolved (see comment below).