Refund?

I was told a refund would be sent to me by check and take 8 weeks at the end of May. It has now been over 13 weeks and nobody has replied to my emails at info@laforgeoptical.com when i requested an update. Can I get an update on this issue?

Sent in my Rx for the lock-in glasses around a year ago. I submitted my Rx on April 9th 2018 and received a confirmation from support on April 17th. Since then I have had no feedback from support with emails sent out on Oct 25, Nov 26, and Dec 28th to Alpha@laforgeoptical.com and then to Info@laforgeoptical.com in March, I decided to try here to get some help along with sending another round of emails. I understand the wait for the final product and I'm content on that but seems I'm well overdue for some new glasses and would love for the lock-in pair to finally happen Thanks Andy