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Andy Koehler
Jun 4

Lock-In Eyeware

5 comments

Sent in my Rx for the lock-in glasses around a year ago. I submitted my Rx on April 9th 2018 and received a confirmation from support on April 17th. Since then I have had no feedback from support with emails sent out on Oct 25, Nov 26, and Dec 28th to Alpha@laforgeoptical.com and then to Info@laforgeoptical.com in March, I decided to try here to get some help along with sending another round of emails.

 

I understand the wait for the final product and I'm content on that but seems I'm well overdue for some new glasses and would love for the lock-in pair to finally happen

 

Thanks

Andy

Corey | Founder |
Jun 4

We will get this figured out. Allow us two weeks.

Andy Koehler
Jun 4

Thanks! Appreciate the quick response

Jan K.
Jul 23

hi,

I actually have a very similar case. I've sent a support ticket ( #993 ) last year and no news...

 

 

Corey | Founder |
Jul 23

Just shoot me an email directly. We literally have about 100 frames sitting around. corey[at]laforgeoptical.com

Jan K.
Jul 23

@Corey | Founder | done, thanks!

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